Support

Bonus Policy

FXOAK provide many kinds of bonus for depositors every day.

How to get bonus?

Please refer to the website “Promotions” link for details of the payment and rules.

Bonus withdrawal rules:

1. The general bonus only needs to complete 30 times the amount of the bonus. If you withdraw money before completing the transaction, you will only need to deduct the bonus, and you will not affect the withdrawal of the principal and profit.

2. A 100% special bonus must complete 30 times of the bonus before withdraw.

Terms and Conditions:

1. FXOAK promotes a 10% Welcome Bonus Offer (the “Offer”) to its Clients, subject to the terms and conditions contained in the present document.

2. By opening a trading account during the term of this Offer, the Client acknowledges that he has read and agreed to be bound by these terms and conditions as well as by the FXOAK Trading Terms and Conditions.

3. The Welcome Bonus applies only to Client’s deposits during the promotional period. The Welcome Bonus is only available to Clients who deposit $600 or more into their trading accounts and the life of the Welcome Bonus is 15 months.

4. No trading account of a Client will be credited with the Welcome Bonus if that account is already subject to another promotion. In such circumstances (i.e. where the Client’s trading account is already subject to another promotion), the Client may open a separate account for the purpose of receiving the Welcome Bonus.

5. The Welcome Bonus will be credited into the eligible Client’s account, as a notional sum, after all requirements set out in these terms and conditions have been met. The Welcome Bonus will not be recorded or construed as a liability of FXOAK towards the Clients and may be unilaterally, retroactively and unconditionally be withheld and subtracted from the Clients’ accounts, at any time and at the discretion of FXOAK.

6. The Welcome Bonus will be held solely for trading with FXOAK and cannot be withdrawn by the Client. The Welcome Bonus may be removed in full by FXOAK (as provided in clauses 8 and 9 below) from the Client’s trading account, at any time or following a Client’s withdrawal request after receipt of the Welcome Bonus (whether during or after the promotional period) and immediately prior to the fulfillment (if fulfillment is possible) of the withdrawal request.

7. In order to claim the Welcome Bonus offered under this promotion, the Client should set up an account with FXOAK and then email his Client Portal’s username (i.e. his registered email address) to FXOAK at [email protected]. The Welcome Bonus shall be given provided that all the requirements set out in these terms and conditions are met. Provided further that the Client must request his Welcome Bonus within the first 5 business days from the date of each deposit date. If the Client starts trading before he requests his Welcome Bonus within the period specified above, the Client will not be entitled to the Welcome Bonus and it is on the Company’s discretion to bonus the Welcome Bonus after the expiry of the 5 business days limit. In case the Client reaches his stop-out limit (i.e. his balance falls below $50) he can claim the Additional Bonus by following the conditions outlined above.

8. Following receipt of the Welcome Bonus, if the Client requests, either during or after the promotional period, a withdrawal of funds from his account (or requests an internal transfer of funds from one account to another), FXOAK may at its discretion decide to remove, proportionally, the Welcome Bonus prior to proceeding with any Client’s withdrawal request based on the Client’s profit and/or loss ratio. In the alternative, FXOAK has the discretion to implement the following options:-

9.1 (where the Client has not received the Additional Bonus) FXOAK shall be entitled, prior to the fulfillment of such request, at its complete discretion, to remove from the Client’s account a sum which equals the Welcome Bonus previously bonused. If there are insufficient funds in the Client’s account to enable the removal of a sum equalling the Welcome Bonus, FXOAK shall be entitled to remove all sums in the account; or

9.2 (where the Client has received the Additional Bonus) FXOAK shall be entitled prior to the fulfillment of such request, at its complete discretion, to remove from the Client’s account a sum which equals the Additional Bonus. If there are insufficient funds in the Client’s account to enable the removal of a sum equalling the Additional Bonus, FXOAK shall be entitled to remove all sums in the account.

Provided that FXOAK proceeds with the withdrawal, subtraction or deletion of the Welcomes Bonus or Additional Bonus from the Clients’ account(s), such action shall not give rise to any cause of action,

10. This Offer is independent and does not affect any promotions previously offered by FXOAK. Clients should contact their account managers if they have any questions (or wish to make requests) in relation to this Offer or previous promotions.

11. If FXOAK suspects or has reason to believe that a Client has abused or attempted to abuse the terms of this Offer or any other promotion of FXOAK, or has acted in bad faith, FXOAK reserves the right, at its sole discretion, to deny, withhold or withdraw from that Client the Welcome Bonus (and the Additional Bonus if applicable) and, if necessary: (i) to withhold, cancel and subtract from that Client’s account(s) the Welcome Bonus, (ii) to terminate that Client’s access to services provided by FXOAK and/or terminate the contract between FXOAK and the Client for the provision of services (iii) to block that Client’s Account(s) (save where required otherwise by a relevant authority) and to arrange for the transfer of any unused balance (less the Welcome Bonus and any Additional Bonus if applicable) to the Client.

12. If FXOAK suspects or has reason to believe that a Client has abused the terms and conditions of this Offer by hedging his positions internally (using other trading accounts held with FXOAK) or externally (using other trading accounts held with other brokers), FXOAK reserves the right, without the Client’s consent, to withdraw immediately the Welcome Bonus (and the Additional Bonus if applicable) from the Client’s trading account(s) or from his winning hedged accounts.

13. On account of the fact that this Offer is a notional bonus made available by FXOAK to its Clients, FXOAK reserves the right to unilaterally modify, change or terminate this Offer or any of the terms and conditions included herein, at any time, without the Client’s consent.

If you have any questions about the bonus, please consult an online customer service or customer manager, or email to [email protected].